FAQs

Do Unyted Rings come with a warranty?

Sure do! We offer a lifetime warranty on our entire range for any defaults (we know our rings are solid). 

What about returns and exchanges?

Unyted has a hassle-free return and exchange policy. Please refer to our Returns and Exchanges Policy below for details on the process.

Are Unyted rings suitable for all genders and styles?

Absolutely! Our rings are known for their versatility and durability, making them a perfect choice for people of all genders, sizes, and style preferences.

Why choose Unyted Rings?

Tungsten rings are non-traditional and express your unique identity and style. They are also exceptionally durable, ensuring they can withstand daily wear and tear. We always keep an inclusive size range in stock, including non-standard sizes and half-sizes. We believe you should have the most comfortable fit possible. If you're unsure of your ring size, order our Ring Sizer Kit here.

Are Unyted rings hypoallergenic?

Our tungsten rings are created from a hypoallergenic material, making it an excellent choice for those with sensitive skin or metal allergies.

How do I care for and clean my ring?

Unyted rings are low-maintenance. You can clean them with mild soap and water or use the polishing cloth included with your order for a shiny finish. 

How will you ship my ring to me?

Unyted Rings are posted from Naarm/Melbourne, Australia. Our rings come with a ring pouch and box, so your ring can be safe in your pocket ready for a romantic proposal, or presented in a more traditional ring box. 

Need to keep the parcel a surprise? We recommend using an Australia Post parcel locker, a free service to receive a delivery securely, at an address other than home. Contact us and we can help with those special arrangements!

Best news of all? Tracked shipping in Australia is free!

Overseas order? Contact us.

How do I find the right size?

We encourage you to order our ring sizer to find the perfect fit. We also have an international ring size conversion chart to help you find the perfect fit. All Unyted rings are listed in US standard sizing. If you aren't sure, contact us. We are here to help!

How can I contact you?

You can reach out to us here


RETURNS AND REFUNDS POLICY

Returns Policy

At Unyted, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns process to ensure your peace of mind.

Please take a moment to review our returns policy below:

30-Day Satisfaction Guarantee

We understand that sometimes things don't work out as planned. That's why we offer a 30-day satisfaction guarantee on Unyted's entire range. If, within 30 days of receiving your order, you find that your ring doesn't meet your expectations, you can initiate a return by contacting us.

Eligibility Criteria

To be eligible for a return, your Unyted ring must meet the following criteria:

The ring must be in its original condition.

No questions asked returns within 30 days of receiving your ring.

After 30 days of receiving your ring, returns are only accepted if there is a manufacturing defect or an error on our part.

Easy Return Process

Returning your ring is simple:

  1. Contact us within 30 days of receiving your order to initiate the return process. Be sure to provide your order number and reason for the return.
  2. Once your return request is received and approved, we will provide you with instructions on how to send the ring back to us.
  3. Pack your ring in its original box, along with any accessories and send back to Unyted.
  4. Upon receiving your returned ring, we will process your refund or exchange, typically within 7 business days.

Refund or Exchange

You have two options:

Refund: If you choose a refund, we will issue a refund to the original payment method used for your order. 

Exchange: If you prefer an exchange, we will gladly help you select a different ring or size. Any price difference will be adjusted accordingly.

Warranty

Easy! Unyted rings are backed by a lifetime warranty to protect against manufacturing defects.

Note

Unyted reserves the right to reject returns that do not meet our eligibility criteria or have been damaged due to misuse.